The Mobile Enterprise Market
The mobile enterprise opportunity for speech technology covers a vast and growing variety of business activities.
When we enter a stadium and have our ticket scanned with a wireless device, or return a rental car and get a receipt from a roving attendant, data is sent wirelessly to a host computer. System integrators, internal IT personnel, and even webmasters seek voice technologies to improve ease of use and productivity in mobile field operations. The market potential encompasses virtually every industry:
- Warehouse pickers scanning pallets that are placed on conveyer belts destined for outbound trucks
- Quality assurance auditors inspecting manufactured goods and machines at the end of a production line
- Mobile inspectors filing reports on the status of turbine plant equipment
Because these are all hands- and eyes-busy activities, efficiency-conscious organizations favor speech as a primary interface with mobile devices. The two key requirements are accurate speech recognition in noisy real-world environments – and usability of the speech solution by a broad workforce. Conversay excels in both arenas.
Conversay Track Record in the Mobile Enterprise Market
Conversay has long been active in the mobile enterprise market. Since 2003 Conversay has been an official partner of Symbol Technologies, a division of Motorola and the market leader in ruggedized, networked enterprise PDAs. And Conversay developed a speech-enabled form-completion solution for GE Power Systems which brought advanced speech technology to GE’s turbine inspection process. Noise was the primary technical hurdle; turbine plants operating at full load produce 95 dB broadband noise—a literally deafening level that requires OSHA-approved earplugs.
This challenge led to algorithmic innovations at Conversay that today position the Conversay CASSI speech engine as the highest performing noise-tolerant speech engine in the market – a fact acknowledged by GE and other customers such as Boeing.